We will be performing scheduled system maintenance on Thursday, May 19, 2016 to our Grid hosting service. Here are the important details:
Who is affected?
This maintenance will affect all customers on the following servers:
Grid Cluster 12
If you are unsure of where your service resides on our servers, you can always check your 'Server Guide' in the AccountCenter. Once logged in, click on the “Admin” button located to the right of your primary domain. When this page loads, the first icon will be labeled 'Server Guide'. Click on this icon to retrieve information about where your service is stored.
The following Community article can be used for reference:
Finding the Server Guide
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, May 19, 2016.
What is changing?
This maintenance will further optimize network hardware on this cluster.
Why is this maintenance happening?
This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.
• Inability to access web, SSH, or FTP.
May 19, 19:53 PDT