Scheduled - We will be performing a scheduled system maintenance on Thursday, September 23, 2021 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host server:

vzs749

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, September 23, 2021.

What is changing?

We are performing a reboot to improve stability and performance.

Why is this maintenance happening?

This maintenance is happening to improve stability and performance.

Symptoms:
• Inability to access web, SSH, or FTP.
Sep 23, 15:17 PDT

Scheduled - We will be performing maintenance on our phone system. This maintenance will happen on Tuesday, September 14th, 2021. Here are the important details:

Who is affected?

This will affect customers attempting to reach (mt) Media Temple support by phone.

When will this maintenance happen?

This maintenance will begin at 11:00PM PDT on Tuesday, September 14th, 2021.

If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.

How Do I Initiate a Support Chat?
https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat-

How Do I Submit a Support Request?
https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request

We apologize for any inconvenience this may cause.

Symptoms:
• Inability to contact support via phone
Sep 13, 20:06 PDT