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Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2019
Completed -
The scheduled maintenance has been completed.
Feb 15, 01:14 PST
Feb 15, 01:14 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:00 PST
Feb 14, 22:00 PST
Scheduled -
We will be performing a scheduled system maintenance on Thursday, February 14th, 2019 to our Grid hosting service. Here are the important details:
Who is affected?
This maintenance will affect customers on the following servers:
Cluster 12
You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 14th, 2019.
What is changing?
This maintenance is happening in order to upgrade PHP version 7.0 to 7.2.12
Why is this maintenance happening?
This maintenance is happening in order to upgrade software and improve cluster performance.
Symptoms:
• None.
Feb 12, 10:07 PST
Who is affected?
This maintenance will affect customers on the following servers:
Cluster 12
You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 14th, 2019.
What is changing?
This maintenance is happening in order to upgrade PHP version 7.0 to 7.2.12
Why is this maintenance happening?
This maintenance is happening in order to upgrade software and improve cluster performance.
Symptoms:
• None.
Feb 12, 10:07 PST
Completed -
The scheduled maintenance has been completed.
Feb 15, 01:00 PST
Feb 15, 01:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:00 PST
Feb 14, 21:00 PST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 05:28 PST
Feb 12, 05:28 PST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 11, 14:59 PST
Feb 11, 14:59 PST
Scheduled -
We will be performing Stage 4 of a scheduled network maintenance on Thursday, February 14th 2019. Customers may experience extended downtime of up to 1 hour during this network maintenance. Please read the following important details in full to understand how you may be impacted:
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 14th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Feb 11, 14:54 PST
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 14th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Feb 11, 14:54 PST
Feb 13, 2019
Completed -
This maintenance has been postponed until further notice.
Feb 13, 14:15 PST
Feb 13, 14:15 PST
Scheduled -
We will be performing an emergency network maintenance on Wednesday, February 13th 2019. Customers may experience extended downtime of up to 1 hour during this network maintenance. Please read the following important details in full to understand how you may be impacted:
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Wednesday, February 13th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Feb 12, 19:36 PST
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Wednesday, February 13th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Feb 12, 19:36 PST
Feb 12, 2019
Completed -
The scheduled maintenance has been completed.
Feb 12, 01:00 PST
Feb 12, 01:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 PST
Feb 11, 21:00 PST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 11, 14:55 PST
Feb 11, 14:55 PST
Scheduled -
We will be performing Stage 3 of a scheduled network maintenance on Monday, February 11th 2019. Customers may experience extended downtime of up to 1 hour during this network maintenance. Please read the following important details in full to understand how you may be impacted:
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, February 11th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 16:04 PST
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, February 11th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 16:04 PST
Feb 10, 2019
No incidents reported.
Feb 9, 2019
Resolved -
This incident has been resolved.
Feb 9, 16:02 PST
Feb 9, 16:02 PST
Investigating -
(mt) Engineers are currently mitigating an issue with DV Host Server vz357, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.
You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
https://mediatemple.net/community/products/dv/204643840/
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to access web, FTP, or SSH.
Feb 9, 12:51 PST
You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
https://mediatemple.net/community/products/dv/204643840/
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to access web, FTP, or SSH.
Feb 9, 12:51 PST
Feb 8, 2019
Completed -
The scheduled maintenance has been completed.
Feb 8, 00:24 PST
Feb 8, 00:24 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 21:00 PST
Feb 7, 21:00 PST
Scheduled -
We will be performing Stage 2 of a scheduled network maintenance on Thursday, February 7th 2019. Customers may experience extended downtime of up to 4 hours during this network maintenance. Please read the following important details in full to understand how you may be impacted:
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 7th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 21:00 PST
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, February 7th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 21:00 PST
Feb 6, 2019
No incidents reported.
Feb 5, 2019
Completed -
The scheduled maintenance has been completed.
Feb 5, 01:00 PST
Feb 5, 01:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 21:00 PST
Feb 4, 21:00 PST
Scheduled -
We will be performing Stage 1 of a scheduled network maintenance on Monday, February 4th 2019. Customers may experience extended downtime of up to 1 hour during this network maintenance. Please read the following important details in full to understand how you may be impacted:
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, February 4th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 21:00 PST
Who is affected?
This maintenance will affect customers with the following products:
Grid Email
All DV Products
Premium WordPress (Legacy) with (mt) Mail
This maintenance will not affect:
Grid Hosting (Web)
Managed WordPress (Web)
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, February 4th 2019.
What is changing?
(mt) Media Temple network engineers will be performing an important upgrade on (mt) Media Temple's network infrastructure by installing new hardware.
Why is this maintenance happening?
These upgrades are necessary to continue operating on supported systems and bring network performance improvements to our customers.
Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to send or receive email
Jan 11, 21:00 PST
Feb 3, 2019
No incidents reported.
Feb 2, 2019
No incidents reported.
Feb 1, 2019
No incidents reported.