Update - We are still monitoring for further issues. Thank you for your continued patience.
Jul 5, 17:14 PDT
Update - We are continuing to monitor for further issues.
Jul 4, 11:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 07:49 PDT
Update - Thank you for your continued patience while we work on resolving this issue.
We sincerely apologize for any inconvenience that this may cause.

Jun 30, 08:01 PDT
Update - Thank you for your continued patience. Unfortunately (mt) Media Temple nameservers have been experiencing frequent, large scale DNS attacks. (mt) Media Temple Engineers have implemented mitigation techniques to combat this issue in an effort to bring the nameservers back to optimal levels.

We are still actively working on getting this issue resolved. Thank you again for your continued patience while we work toward a resolution.

Jun 29, 14:58 PDT
Identified - Thanks for your continued patience. (mt) Engineers have identified the issue and are working to permanently resolve the issue as soon as possible.

We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Jun 21, 09:54 PDT
Investigating - (mt) Engineers are currently mitigating an issue with the (mt) Media Temple nameservers, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution

Jun 20, 14:10 PDT
AccountCenter Operational
DNS Partial Outage
DV Operational
DV Developer Operational
VPS Operational
Shared Hosting Operational
Shared Hosting Plus Operational
GRID Operational
Support Operational
Managed WordPress Operational
CDN & WAF Operational
Google Workspace Admin Console Operational
Google Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

Unresolved incident: (mt) Media Temple DNS Interruption.

Jul 4, 2022
Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Jun 30, 2022
Jun 29, 2022
Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 01:00 PDT
Scheduled - We will be performing maintenance on our phone system. This maintenance will happen on Tuesday, June 28th, 2022. Here are the important details:

Who is affected?

This will affect customers attempting to reach (mt) Media Temple support by phone.

When will this maintenance happen?

This maintenance will begin at 1:00AM PDT on Tuesday, June 28th, 2022.

If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.

How Do I Initiate a Support Chat?
https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat-

How Do I Submit a Support Request?
https://mediatemple.net/community/products/all/204405284/how-do-i-submit-a-support-request

We apologize for any inconvenience this may cause.

Symptoms:
• Inability to contact support via phone

Jun 27, 16:38 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.