All Systems Operational
AccountCenter Operational
DNS Operational
DV Operational
DV Developer Operational
Shared Hosting Operational
GRID Operational
Support Operational
Managed WordPress Operational
CDN & WAF Operational
Google Workspace Admin Console Operational
Google Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Power Maintenance May 12, 13:00-15:00 PDT
Scheduled - We will be performing a scheduled power maintenance on May 12, 2021. Here are the important details:

Who is affected?

No impact to services is expected due to this maintenance.

When will this maintenance happen?

This maintenance will occur between 1:00 PM and 3:00 PM PT, May 12, 2021.
Posted on Apr 8, 12:26 PDT
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - This incident has been resolved.
Apr 15, 12:49 PDT
Update - Our (mt) Engineers are continuing to investigate an issue with the (mt) Media Temple systems which may affect your connectivity to some (dv) Dedicated-Virtual Servers.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 15, 10:35 PDT
Investigating - Our (mt) Engineers are continuing to investigate an issue with the (mt) Media Temple systems which may affect your connectivity to some (dv) Dedicated-Virtual Servers.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 15, 07:02 PDT
Monitoring - At this time, we believe some external networks are having issues with connecting to our network. While this may affect your connectivity to some (dv) Dedicated-Virtual Servers, we believe the issue is originating outside of our network. (mt) Engineers will continue to monitor and investigate to ensure this issue is not occurring within the (mt) Media Temple network.
Apr 14, 11:45 PDT
Investigating - (mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some (dv) Dedicated-Virtual Servers. (mt) Engineers are currently working on bringing this back to optimal performance.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 14, 09:10 PDT
Apr 14, 2021
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Resolved - This incident has been resolved.
Apr 9, 12:02 PDT
Investigating - (mt) Engineers are currently working on an issue affecting Grid Mail Node n02.mail01. Affected customers may experience difficulty sending and receiving email.

You may verify whether or not your services are being impacted by this issue by locating your Mail Node in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/grid/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to send or receive email via IMAP, POP, or SMTP.
Apr 9, 10:02 PDT
Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 14:00 PDT
Investigating - (mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 7, 12:52 PDT
Resolved - This incident has been resolved.
Apr 7, 05:21 PDT
Investigating - (mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Inability to access the Grid Email.
• Inability to access Shared Hosting control panel.
• Intermittent DNS resolution
Apr 6, 22:20 PDT
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.