All Systems Operational
AccountCenter Operational
DNS Operational
DV Operational
DV Developer Operational
GRID Operational
Support Operational
VIRB Operational
Managed WordPress Operational
CDN & WAF Operational
G Suite Admin Console Operational
G Suite Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020

No incidents reported today.

Jan 22, 2020
Completed - The scheduled maintenance has been completed.
Jan 22, 22:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:01 PST
Scheduled - We will be performing a scheduled system maintenance on Wednesday, January 22, 2020 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers using Grid hosted email services.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Wednesday, January 22, 2020.

What is changing?

This maintenance will perform updates to the affected mail server.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve the security and stability of the mail server.

Symptoms:
• Inability to access email.
Jan 22, 15:12 PST
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 22:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Thursday, January 16, 2020 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers using Grid hosted email services.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, January 16, 2020.

What is changing?

This maintenance will perform updates to the affected mail server.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve the security and stability of the mail server.

Symptoms:
• Inability to access email.
Jan 16, 14:16 PST
Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - This incident has been resolved.
Jan 14, 14:55 PST
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs429, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Jan 14, 14:36 PST
Jan 13, 2020
Completed - The scheduled maintenance has been completed.
Jan 13, 22:52 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Monday, January 13th, 2020. Here are the important details:

Who is affected?

This maintenance will affect all customers on the following servers:

vzs332.mediatemple.net
vzs439.mediatemple.net
vzs419.mediatemple.net
vzs372.mediatemple.net
vzs282.mediatemple.net
vzs285.mediatemple.net
vzs434.mediatemple.net

If you are unsure of where your service resides on our servers, you can always check your 'Server Guide' in the AccountCenter. Once logged in, click on the “Admin” button located to the right of your primary domain. When this page loads, the first icon will be labeled 'Server Guide'. Click on this icon to retrieve information about where your service is stored.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, January 13th, 2020.

What is changing?

This maintenance will replace defective battery backup units.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Jan 13, 19:39 PST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - The incident has been resolved.
Jan 9, 22:36 PST
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs459, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Jan 9, 21:18 PST