We will be performing a scheduled system maintenance on Thursday, August 16th, 2018 to our Grid hosting service. Here are the important details:Who is affected?
This maintenance will affect customers on the following servers:
Cluster 01, Storage Segment 13
You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
Server Guidehttps://mediatemple.net/community/products/grid/204643840/server-guideWhen will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, August 16th, 2018.What is changing?
A failed cache module is being replaced.Why is this maintenance happening?
This maintenance is happening because failure of the equipment could cause prolonged downtime. We want to replace faulty hardware as soon as possible.Symptoms:
• Inability to access web, SSH, or FTP.
Aug 14, 15:41 PDT