All Systems Operational
AccountCenter   Operational
API   Operational
DNS   Operational
DV   Operational
DV Developer   Operational
GRID   Operational
ProCDN   Operational
Support   Operational
Virb   Operational
Managed WordPress   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018
Resolved - The Host Server was restarted and is back online. Thank you for your patience with this issue.
Sep 21, 14:39 PDT
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs275, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Sep 21, 14:32 PDT
Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018
Resolved - Thanks for your patience with this issue. This incident has been resolved and Account Center access has been restored.
Sep 18, 14:05 PDT
Investigating - We are currently experiencing an interruption that is affecting our customers' ability to access their AccountCenter.

At this time, we are actively working to resolve the matter and restore access to the AccountCenter as soon as possible. Thank you for your understanding and patience.

Symptoms:
• Inability to access the AccountCenter.
Sep 18, 13:18 PDT
Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 20:27 PDT
Investigating - We are currently experiencing an interruption that is affecting our customers' ability to access their AccountCenter.

At this time, we are actively working to resolve the matter and restore access to the AccountCenter as soon as possible. Thank you for your understanding and patience.

Symptoms:
• Inability to access the AccountCenter.
• Inability to receive password reset emails.
Sep 17, 18:41 PDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018
Resolved - This cluster is stable and the issue is considered resolved. Thanks for your patience and understanding with this issue.
Sep 10, 06:55 PDT
Investigating - (mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster 01 of the Grid.

You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/grid/204644050/

We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Sep 10, 06:32 PDT
Sep 9, 2018

No incidents reported.