(mt) Media Temple Status

System Status

All Systems Operational

AccountCenter Operational

DNS Operational

DV Operational

DV Developer Operational

Shared Hosting Operational

GRID Operational

Support Operational

Managed WordPress Operational

CDN & WAF Operational

G Suite Admin Console Operational

G Suite Gmail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 4, 2021

(mt) Media Temple Phone System Maintenance

Completed - The scheduled maintenance has been completed.
Mar 4, 02:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 22:00 PST

Scheduled - We will be performing maintenance on our phone system. This maintenance will happen on Wednesday, March 3rd, 2021. Here are the important details:

Who is affected?

This will affect customers attempting to reach (mt) Media Temple support by phone.

When will this maintenance happen?

This maintenance will begin at 10 PM PT on Wednesday, March 3rd, 2021.

If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.

How Do I Initiate a Support Chat?
https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat-

How Do I Submit a Support Request?
https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request

We apologize for any inconvenience this may cause.

Symptoms:
• Inability to contact support via phone
Mar 3, 21:51 PST

Mar 3, 2021

AccountCenter Interruption

Resolved - This incident has been resolved.
Mar 3, 12:19 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 11:51 PST

Investigating - We are currently experiencing an interruption that is affecting our customers' ability to access their AccountCenter.

At this time, we are actively working to resolve the matter and restore access to the AccountCenter as soon as possible. Thank you for your understanding and patience.

Symptoms:
• Inability to access the AccountCenter.
Mar 3, 11:23 PST

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

DV Host Server vzs684 Service Interruption

Resolved - This incident has been resolved.
Feb 28, 21:36 PST

Identified - The issue has been identified and a fix is being implemented.
Feb 28, 21:08 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs684, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Feb 28, 17:55 PST

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.