Resolved -
This incident has been resolved.
Apr 15, 12:49 PDT
Update -
Our (mt) Engineers are continuing to investigate an issue with the (mt) Media Temple systems which may affect your connectivity to some (dv) Dedicated-Virtual Servers.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 15, 10:35 PDT
Investigating -
Our (mt) Engineers are continuing to investigate an issue with the (mt) Media Temple systems which may affect your connectivity to some (dv) Dedicated-Virtual Servers.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 15, 07:02 PDT
Monitoring -
At this time, we believe some external networks are having issues with connecting to our network. While this may affect your connectivity to some (dv) Dedicated-Virtual Servers, we believe the issue is originating outside of our network. (mt) Engineers will continue to monitor and investigate to ensure this issue is not occurring within the (mt) Media Temple network.
Apr 14, 11:45 PDT
Investigating -
(mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some (dv) Dedicated-Virtual Servers. (mt) Engineers are currently working on bringing this back to optimal performance.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Apr 14, 09:10 PDT