Update - Our Engineers are continuing to monitor for any further issues.
Jul 31, 12:35 PDT
Update - We are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 24, 13:15 PDT
Update - We are continuing to monitor for any further issues.
Jul 21, 12:15 PDT
Update - We are still monitoring for any further issues.
Jul 18, 16:43 PDT
Update - We are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 17, 18:00 PDT
Update - We are continuing to monitor for any issues.
Jul 16, 20:12 PDT
Update - Our (mt) Media Temple engineers are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 15, 12:32 PDT
Update - We are still monitoring for any further issues. Thank you for your continued patience.
Jul 14, 13:18 PDT
Update - Our Engineers are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 13, 13:49 PDT
Update - We are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 12, 12:06 PDT
Update - We are still monitoring for further issues. Thank you for your continued patience.
Jul 10, 12:02 PDT
Update - We are continuing to monitor for further issues.
Jul 9, 21:01 PDT
Update - We are continuing to monitor for any further issues. Thank you for your continued patience.
Jul 8, 11:05 PDT
Update - We are continuing to monitor for any further issues.
Jul 7, 15:29 PDT
Update - We are still monitoring for further issues. Thank you for your continued patience.
Jul 5, 17:14 PDT
Update - We are continuing to monitor for further issues.
Jul 4, 11:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 07:49 PDT
Update - Thank you for your continued patience while we work on resolving this issue.
We sincerely apologize for any inconvenience that this may cause.

Jun 30, 08:01 PDT
Update - Thank you for your continued patience. Unfortunately (mt) Media Temple nameservers have been experiencing frequent, large scale DNS attacks. (mt) Media Temple Engineers have implemented mitigation techniques to combat this issue in an effort to bring the nameservers back to optimal levels.

We are still actively working on getting this issue resolved. Thank you again for your continued patience while we work toward a resolution.

Jun 29, 14:58 PDT
Identified - Thanks for your continued patience. (mt) Engineers have identified the issue and are working to permanently resolve the issue as soon as possible.

We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Jun 21, 09:54 PDT
Investigating - (mt) Engineers are currently mitigating an issue with the (mt) Media Temple nameservers, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance.

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
• Intermittent DNS resolution

Jun 20, 14:10 PDT
AccountCenter Operational
DNS Degraded Performance
DV Operational
DV Developer Operational
VPS Operational
Shared Hosting Operational
Shared Hosting Plus Operational
GRID Operational
Support Operational
Managed WordPress Operational
CDN & WAF Operational
Google Workspace Admin Console Operational
Google Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Completed - The scheduled maintenance has been completed.
Aug 5, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 21:00 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, August 4, 2022 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

VZS366
VZS372
VZS383
VZS390
VZS437
VZS438
VZS444
VZS446
VZS448
VZS450
VZS454

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, August 4, 2022.

What is changing?

We are replacing hardware on the Host Servers specified above.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.

Aug 3, 16:12 PDT
Aug 4, 2022
Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

Unresolved incident: (mt) Media Temple DNS Interruption.

Jul 30, 2022

No incidents reported.