All Systems Operational
AccountCenter Operational
DNS Operational
DV Operational
DV Developer Operational
GRID Operational
Support Operational
VIRB Operational
Managed WordPress Operational
CDN & WAF Operational
G Suite Admin Console Operational
G Suite Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2019

No incidents reported today.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Resolved - This incident has been resolved.
Dec 4, 16:48 PST
Identified - This issue has been identified and a solution has been implemented. At this time, AccountCenter logins should be working as intended. We will continue to monitor this issue until it is fully resolved.
Dec 4, 14:08 PST
Investigating - We are currently experiencing an interruption that is affecting our customers' ability to access their AccountCenter. You may see an error message when trying to access the page.

At this time, we are actively working to resolve the matter and restore access to the AccountCenter as soon as possible. Thank you for your understanding and patience.

Symptoms:
• Inability to access the AccountCenter.
Dec 4, 13:41 PST
Dec 3, 2019

No incidents reported.

Dec 2, 2019
Completed - The scheduled maintenance has been completed.
Dec 2, 22:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Monday, Dec 2nd, 2019 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 12

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, Dec 2nd, 2019

What is changing?

PHP software is being updated from version 7.2 to 7.3. All other versions will not be impacted.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve cluster performance.

Symptoms:
• No downtime is expected. Possible custom configurations may impact service.
Dec 2, 10:42 PST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.