We will be performing maintenance on our phone system. This maintenance will happen on Thursday, January 14, 2020. Here are the important details:Who is affected?
This will affect customers attempting to reach (mt) Media Temple support by phone.When will this maintenance happen?
This maintenance will begin at 12 AM PT on Tuesday, Thursday, January 14, 2020.
If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.
How Do I Initiate a Support Chat?https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat
How Do I Submit a Support Request?https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request
We apologize for any inconvenience this may cause.Symptoms:
• Inability to contact support via phone
Jan 14, 20:12 PST