All Systems Operational
AccountCenter   Operational
API   Operational
DNS   Operational
DV   Operational
DV Developer   Operational
GRID   Operational
ProCDN   Operational
Support   Operational
Virb   Operational
Managed WordPress   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Grid Hardware Maintenance Aug 16, 21:00 - Aug 17, 01:00 PDT
We will be performing a scheduled system maintenance on Thursday, August 16th, 2018 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 01, Storage Segment 13

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, August 16th, 2018.

What is changing?

A failed cache module is being replaced.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. We want to replace faulty hardware as soon as possible.

Symptoms:
• Inability to access web, SSH, or FTP.
Posted on Aug 14, 15:41 PDT
DV Hardware Maintenance Aug 16, 21:00 - Aug 17, 01:00 PDT
We will be performing a scheduled system maintenance on Thursday, August 16th, 2018 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

vzs414

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, August 16th, 2018.

What is changing?

A failed cache module is being replaced.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. We want to replace faulty hardware as soon as possible.

Symptoms:
• Inability to access web, SSH, or FTP.
Posted on Aug 14, 15:35 PDT
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 21:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 21:01 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, August 9, 2018 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 10

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, August 9, 2018.

What is changing?

This maintenance will migrate a network switch in order to free up space for new devices.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Aug 9, 17:09 PDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018
Resolved - This incident has been resolved.
Aug 7, 18:28 PDT
Monitoring - (mt) Media Temple engineers have resolved the issue and websites should be loading as expected again. We will continue to monitor this issue. Thanks for your patience and understanding with this.
Aug 7, 16:03 PDT
Identified - (mt) Engineers are currently investigating an issue that is affecting our WordPress Hosting product. Customers on this service may be affected.

We are actively working to resolve this issue as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Intermittent Database Connection Errors
• Inability to access web, FTP, or SSH
Aug 7, 15:20 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.