We will be performing a scheduled system maintenance on Thursday, January 18th, 2018 to our Grid hosting service. Here are the important details:
Who is affected?
This maintenance will affect customers on the following servers:
Cluster 06, Storage Segment 08
You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, January 18th, 2018.
What is changing?
(mt) Media Temple engineers will be replacing a cache card for this storage segment to improve stability.
Why is this maintenance happening?
This maintenance is happening because failure of the equipment could cause prolonged downtime and degraded performance. This is being done as preventative maintenance.
• Inability to access web, SSH, or FTP.
Jan 17, 16:09 PST