(mt) Media Temple Status

Nov 16, 2018

No incidents reported today.

Nov 15, 2018

Completed - Thanks for your patience! This maintenance has been completed.
Nov 15, 21:58 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:01 PST

Scheduled - We will be performing a scheduled system maintenance on Thursday, November 15, 2018 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host servers:

Host Server vzs510

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, November 15, 2018.

What is changing?

This maintenance will replace faulty hardware on the affected Host Server.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Nov 15, 15:36 PST

DV Host Server vzs441 Service Interruption

Resolved - (mt) Engineers have resolved the issue with DV Host Server vzs441, sites and services should be accessible at this time.
Nov 15, 02:08 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs441, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 14, 20:34 PST

Nov 13, 2018

No incidents reported.

Nov 12, 2018

DV Host Server vzx1042 Service Interruption

Resolved - Thank you for your patience with this issue. The affected hardware was replaced and all containers are now online. This issue is considered resolved.
Nov 12, 10:50 PST

Identified - We have identified the problem as a hardware issue and are replacing the component that is effected.
Nov 12, 10:21 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzx1042, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 12, 10:08 PST

DV Host Server vzs510 Service Interruption

Resolved - This incident has been resolved.
Nov 12, 07:47 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs510, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 12, 06:51 PST

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

Scheduled Hardware Maintenance for (mt) Security Panel

Completed - Thank you for your patience. This scheduled maintenance has been completed.
Nov 3, 15:17 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 04:00 PDT

Scheduled - We will be performing scheduled system maintenance on Saturday, November 3rd 2018 to our (mt) MediaTemple Security panel controlling the CDN & WAF services. Here are the important details:

Who is affected?

This maintenance will affect all (mt) Media Temple Security customers, including the Security Pack and CDN & WAF products.

When will this maintenance happen?

This maintenance will occur between 4:00 and 6:00 AM PST, Saturday, November 3rd, 2018.

What is changing?

We will be performing a hardware upgrade on the (mt) MediaTemple Security dashboard.

Will there be downtime?

There is no expected downtime to the websites themselves, however the (mt) Security panel itself and its actions will be unavailable during this maintenance period.
Nov 1, 12:41 PDT

Nov 2, 2018

No incidents reported.