All Systems Operational
AccountCenter Operational
DNS Operational
DV Operational
DV Developer Operational
VPS Operational
Shared Hosting Operational
Shared Hosting Plus Operational
GRID Operational
Support Operational
Managed WordPress Operational
CDN & WAF Operational
Google Workspace Admin Console Operational
Google Workspace Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Completed - The scheduled maintenance has been completed.
Sep 24, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:05 PDT
Scheduled - We will be performing a scheduled system maintenance on Thursday, September 23, 2021 to our DV hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following DV host server:

vzs749

You may verify whether or not your services are being impacted by this maintenance by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/dv/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, September 23, 2021.

What is changing?

We are performing a reboot to improve stability and performance.

Why is this maintenance happening?

This maintenance is happening to improve stability and performance.

Symptoms:
• Inability to access web, SSH, or FTP.
Sep 23, 15:17 PDT
Sep 23, 2021
Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021
Resolved - This incident has been resolved.
Sep 20, 17:39 PDT
Identified - (mt) Engineers are currently mitigating an issue with DV Host Server vzs570, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Sep 20, 16:30 PDT
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:01 PDT
Scheduled - We will be performing maintenance on our phone system. This maintenance will happen on Tuesday, September 14th, 2021. Here are the important details:

Who is affected?

This will affect customers attempting to reach (mt) Media Temple support by phone.

When will this maintenance happen?

This maintenance will begin at 11:00PM PDT on Tuesday, September 14th, 2021.

If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.

How Do I Initiate a Support Chat?
https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat-

How Do I Submit a Support Request?
https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request

We apologize for any inconvenience this may cause.

Symptoms:
• Inability to contact support via phone
Sep 13, 20:06 PDT
Sep 14, 2021