Investigating - (mt) Engineers are currently working on an issue affecting Grid Mail Node n57.mail01. Affected customers may experience difficulty sending and receiving email.
You may verify whether or not your services are being impacted by this issue by locating your Mail Node in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms: • Inability to send or receive email via IMAP, POP, or SMTP.
Mar 25, 2023 - 11:20 PDT
Update - We are continuing to monitor for any further issues.
Dec 16, 2022 - 13:50 PST
Monitoring - We are currently experiencing high call and chat volume resulting in extended wait times. We apologize for the delay and look forward to assisting you as soon as possible.
Please Note: At this time, GoDaddy customer support cannot assist Media Temple customers. We apologize for any inconvenience.
Dec 16, 2022 - 13:15 PST
Resolved -
We are pleased to inform you that the interruption affecting our customers' ability to view their hosting plans in their My Hosting control panel for our VPS, Shared Hosting and Shared Hosting Plus, and Managed WordPress products has been resolved.
Our team has successfully resolved the issue and restored the full functionality of the My Hosting control panel.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding. If you continue to experience any issues or have any questions, please do not hesitate to contact our support team for assistance.
Mar 23, 14:50 PDT
Investigating -
We are currently experiencing an interruption that is affecting our customers' ability to view their hosting plans in their My Hosting control panel for our VPS, Shared Hosting and Shared Hosting Plus and Managed WordPress products.
At this time, we are actively working to resolve the matter and restore full functionality of the My Hosting control panel as soon as possible. Thank you for your understanding and patience.
Mar 23, 13:59 PDT
Resolved -
This incident has been resolved.
Mar 22, 10:20 PDT
Investigating -
We are currently experiencing a network interruption here at (mt) Media Temple Headquarters. This is affecting our ability at the moment to access our account management system which we use to pull up customer information in order to provide support.
At this time, we are actively working to resolve this and restore our internal network connectivity as soon as possible. Thank you for your understanding in this matter.
Symptoms: • Inability for (mt) support to access customer information.
Mar 22, 08:06 PDT
Resolved -
This incident has been resolved.
Mar 22, 10:13 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 13:54 PDT
Investigating -
Thanks for your continued patience. (mt) Engineers have identified the issue and are working to permanently resolve the issue as soon as possible.
We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.
Mar 20, 09:25 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 6, 12:39 PST
Investigating -
(mt) Engineers are currently mitigating an issue with the (mt) Media Temple network, which may affect your connectivity to some services. (mt) Engineers are currently working on bringing this back to optimal performance.
We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.
Symptoms: • Inability to access web, FTP, or SSH.
• Intermittent DNS resolution
Mar 3, 13:37 PST