All Systems Operational
AccountCenter Operational
DNS Operational
DV Operational
DV Developer Operational
GRID Operational
Support Operational
VIRB Operational
Managed WordPress Operational
CDN & WAF Operational
G Suite Admin Console Operational
G Suite Gmail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 22, 2019

No incidents reported today.

Nov 21, 2019
Completed - The scheduled maintenance has been completed.
Nov 21, 22:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 PST
Scheduled - Scheduled - We will be performing a scheduled network maintenance on November 21st, 2019. Here are the important details:

Who is affected?

This network maintenance would affect our DV services and Grid Email. You may experience up to 15 minutes of network connectivity while attempting to reach these services.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, November 21st, 2019.

What is changing?

We will be performing core routing updates in our IAD data center.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
• Inability to access Grid mail.
Nov 19, 19:25 PST
Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 23:07 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Thursday, November 14th, 2019 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 01-03

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Thursday, November 14th, 2019.

What is changing?

We are updating phpMyAdmin, WP-CLI, and deploying Apache 2.4 on Clusters 01-03 of the Grid.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve cluster performance.

Symptoms:
• No downtime is expected. Possible custom configurations may impact service.
Nov 14, 19:48 PST
Nov 13, 2019

No incidents reported.

Nov 12, 2019
Completed - The scheduled maintenance has been completed.
Nov 12, 00:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 21:00 PST
Scheduled - We will be performing a scheduled system maintenance on Monday, November 11th, 2019 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 04-06

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, November 11th, 2019.

What is changing?

We are deploying Apache 2.4 on Clusters 04-06 of the Grid.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve cluster performance.

Symptoms:
• No downtime is expected. Possible custom configurations may impact service.
Nov 11, 09:56 PST
Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 18:01 PST
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs275, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 11, 09:44 PST
Nov 10, 2019

No incidents reported.

Nov 9, 2019
Resolved - This incident has been resolved.
Nov 9, 20:03 PST
Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs275, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 9, 11:36 PST
Nov 8, 2019
Completed - The scheduled maintenance has been completed.
Nov 8, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:30 PST
Scheduled - We will be performing a scheduled system maintenance on Thursday, November 7th, 2019 to our Grid hosting service. Here are the important details:

Who is affected?

This maintenance will affect customers on the following servers:

Cluster 07-08

You may verify whether or not your services are being impacted by this issue by locating your Cluster and Storage Segment in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

Server Guide
https://mediatemple.net/community/products/grid/204643840/server-guide

When will this maintenance happen?

This maintenance will occur between 9:30 PM and 1:30 AM PT, Thursday, November 7th, 2019.

What is changing?

We are deploying Apache 2.4 on Clusters 07-08 of the Grid.

Why is this maintenance happening?

This maintenance is happening in order to upgrade software and improve cluster performance.

Symptoms:
• No downtime is expected. Possible custom configurations may impact service.
Nov 7, 08:48 PST