If you are unsure of where your service resides on our servers, you can always check your 'Server Guide' in the AccountCenter. Once logged in, click on the “Admin” button located to the right of your primary domain. When this page loads, the first icon will be labeled 'Server Guide'. Click on this icon to retrieve information about where your service is stored.
When will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, January 13th, 2020.
What is changing?
This maintenance will replace defective battery backup units.
Why is this maintenance happening?
This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.