We will be performing a scheduled system maintenance on September 16th, 2019 for multiple mail nodes on the Grid hosting service. Here are the important details:Who is affected?
This maintenance will affect customers on the following Grid mail nodes:
If you are unsure of where your service resides on our servers, you can always check your 'Server Guide' in the AccountCenter to find your mail node. Once logged in, click on the “Admin” button located to the right of your primary domain. When this page loads, the first icon will be labeled 'Server Guide'. Your mail node can be found in the ‘Email Setup’ section.
The following (mt) Community article can be used for reference:
Server Guidehttps://mediatemple.net/community/products/grid/204643840/server-guideWhen will this maintenance happen?
This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, September 16th, 2019What is changing?
We will be migrating our mail servers within our data centerWhy is this maintenance happening?
This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.Symptoms:
• Inability to access, send, or receive email.