Live Support Temporarily Unavailable - Tuesday, October 29th, 2019, 2:00PM - 3:30PM PST
Scheduled Maintenance Report for (mt) Media Temple
Completed
Our Customer Support team is back online and available.
Posted Oct 29, 2019 - 15:36 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2019 - 14:00 PDT
Scheduled
On Tuesday, October 29th, 2019, (mt) Media Temple Customer Service will hold our quarterly all-hands meeting. We take customer support very seriously, so we’re always looking for ways to improve. This is just one more opportunity for us to reflect and set ourselves up for success moving forward.

How does this affect you?

This meeting is important, so we’re inviting the entire CS department. As such, we’ll need to turn off our live support channels, starting at about 2:00PM PST until 3:30PM PST. During that time, you may still submit a support request via the Account Center, but chat, phone, and Twitter support will be temporarily unavailable. We apologize in advance for any inconvenience this may cause.

If you have questions or feedback, feel free to reach out. Aside from the quarterly meeting, we’re here to answer your call, 24/7/365.
Posted Oct 28, 2019 - 09:02 PDT
This scheduled maintenance affected: GRID.