We will be performing a scheduled maintenance on Friday, October 18th 2019, to our Customer Service department's phone systems, and phone support will be unavailable during this time.
If you need assistance from our support team during this maintenance, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.
How Do I Initiate a Support Chat?https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat
How Do I Submit a Support Request?https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-requestWhen will this maintenance happen?
This maintenance will occur between 1:00PM and 2:00PM PT, Friday, October 18th, 2019Symptoms:
• Inability to contact support via phone.