Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2021 - 13:30 PDT
On Thursday, October 14th, 2021, (mt) Media Temple Customer Service will be holding an all-hands meeting. We take customer support very seriously, so we’re always looking for ways to improve. This is just one more opportunity for us to reflect and set ourselves up for success moving forward.
How does this affect you?
This meeting is important, so we’re inviting the entire CS department. As such, we'll need to turn off our phone support channels, starting at about 1:30PM PDT until 3:30PM PDT. During that time, you may still submit a support request via the Account Center, or connect via chat support, but phone support will be temporarily unavailable. We apologize in advance for any inconvenience this may cause.
If you have questions or feedback, feel free to reach out. Aside from the quarterly meeting, we’re here to answer your call, 24/7/365.