We will be performing maintenance on our phone system outside of our normal maintenance window. This maintenance will happen on Saturday, May 30, 2020. Here are the important details:Who is affected?
This will affect customers attempting to reach (mt) Media Temple support by phone.When will this maintenance happen?
This maintenance will begin at 5 PM PT and may continue until 7 PM PT, Saturday, May 30, 2020.
If you need urgent assistance from our support team, please initiate a chat through the (mt) AccountCenter. You may also open a new support request via the AccountCenter. For information on how to open up a support chat, please see the following (mt) Community article.
How Do I Initiate a Support Chat?https://mediatemple.net/community/products/all/204405404/how-do-i-initiate-a-support-chat
How Do I Submit a Support Request?https://mediatemple.net/community/products/dv/204405284/how-do-i-submit-a-support-request
We apologize for any inconvenience this may cause.Symptoms:
• Inability to contact support via phone.